2010 m. lapkričio 2 d., antradienis

You are how you wait: Queue Psychology

Every place on earth is overcrowded with people and that means everyone has to wait in lines and waste their time. No doubt people started to complain and solutions had to be made.
First of all, there are specific types of queues such as multi-server queue. Multi-server queue consist of few queues with separate waiting lines. Some companies came up with the idea to attract people that were standing in a line with a various objects such as mirrors, information tables or music. Moreover, other companies made people do something longer then usual to reach their destination instead of waiting in a queue.
All in all, the main solutions that were made have the same point. The point is that people are drawn back from the thought that they are actually standing in line.

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